Welcome to Step to Renew! By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our platform.
1. General Terms
Step to Renew is an online platform that sells refurbished smartphones with quality assurance.
By purchasing from us, you confirm that you are at least 18 years old or have parental consent.
We reserve the right to modify these terms at any time, and continued use of our services constitutes acceptance of the changes.
2. Product Information & Warranty
All refurbished phones undergo thorough testing and quality checks before being sold.
We provide a limited warranty for a specified period, which varies based on the product.
The warranty covers manufacturing defects but excludes physical damage, water damage, or unauthorized repairs.
3. Orders & Payments
All orders must be placed through our official website.
Payment must be made in full at the time of purchase through our accepted payment methods.
We reserve the right to cancel or refuse any order if fraud or suspicious activity is detected.
4. Shipping & Delivery
We aim to deliver orders within the estimated timeframe mentioned at checkout.
Delays due to unforeseen circumstances (e.g., courier issues) are not our responsibility.
Customers must provide accurate shipping details. We are not liable for lost packages due to incorrect addresses.
5. Returns & Refunds
Returns are accepted within [Insert Return Period] days of delivery, subject to our return policy.
Refunds will be processed after inspecting the returned product.
Customers must return the phone in its original condition with all accessories included.
6. Limitation of Liability
Step to Renew is not responsible for any indirect, incidental, or consequential damages arising from the use of our products.
We are not liable for data loss. Customers should back up their data before using our devices.
7. User Conduct
You agree not to engage in fraudulent transactions, abuse our services, or violate any applicable laws.
Any attempt to manipulate pricing, reviews, or promotions will result in account suspension.
8. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
9. Governing Law
These Terms & Conditions are governed by the laws. Any disputes shall be resolved in the courts.
10. Contact Us If you have any questions about these Terms & Conditions, please contact us.
By using our website and purchasing from Step to Renew, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
